Oakley Signs & Graphics is proud to be one of the largest manufacturers of real estate signs in the country. We believe in building teams of qualified people who share our company values - foremost of which is a passionate focus on quality and service. Our customer survey scores are ranked at the top among all businesses and our clients consistently show their appreciation through repeat business and referrals. We're looking for exceptional team members to help us continue to elevate our service and product quality.
Oakley Signs & Graphics is expanding and our Des Plaines, IL location is seeking a Customer Service Representative to join our team of Customer Success Advisors.
The position requires working early evening hours until 7:00 PM, Monday - Friday.
The Oakley Customer Success Advisor team puts a human face on all of Oakley's customer touchpoints. You'll be on the phone, managing email, and live chatting with our website customers. You'll handle a wide range of issues from order quotes to being a point-of-contact to resolve the occasional mistake. You'll get to know our product line and become an expert at advising customers and identifying helpful upsells. It will feel good to help people. You're not just taking an order in a call center, you're acting as a trusted consultant for real estate agents from all over North America. You’re going to be completely empowered to wow our customers.
We'll give you the training and tools to perform in a fast-paced, multitasking environment. If you’re a star at your job you will have respect, admiration, excellent compensation, and an opportunity to grow. The starting rate for Customer Success Advisor member is $17.00/hr ($35,000 per year). We also offer insurance benefits, incentive compensation, and a 401k.
Duties and Responsibilities
Skills that could give you an edge